Your Privacy — Our Responsibility

Hyabaji Privacy Policy — Full Transparency

Everything about how your personal data is collected, stored, and protected at Hyabaji is explained here in plain terms. We believe your data belongs to you — we are simply its custodians.

Last Updated: January 2026
256-bit SSL Encryption
0 Sale of Data to Third Parties
24/7 Security Monitoring
GDPR Adherence to International Standards

This privacy policy applies to all services and products on the Hyabaji platform. By using the site, you are considered to have accepted this policy.

Introduction & Scope

Hyabaji is a trusted online gaming platform bringing safe and enjoyable entertainment to millions of players across Bangladesh. We understand how sensitive your personal information is, which is why our privacy policy is built on a foundation of complete transparency.

This policy explains what information Hyabaji collects, why it is collected, where it is stored, and how it is kept secure. This policy https://hyabaji.comapplies equally to all pages, mobile apps, and related services.

Hyabaji's privacy policy is built on international data protection best practices. We follow GDPR guidelines in our data management, even though Hyabaji primarily serves users in Bangladesh and South Asia.

If you have any difficulty reading this policy or need clarification on any point, our support team is available to walk you through it in detail.

What Information Is Collected

Hyabaji collects only the information needed to deliver the best service and keep the platform secure. A full breakdown of the data collected is provided below.

Data Type Example Purpose
Identity Information Name, date of birth, national ID number KYC Verification
Contact Information Email address, mobile number Account Management
Financial Information Mobile banking number, transaction records Payment Processing
Technical Information IP address, browser, and device information Security Monitoring
Gaming Activity Betting history, favorite games, session data Service Improvement
Cookie Data Browsing preferences, session tokens User Experience

Hyabaji never stores your full bank account number, password, or payment PIN. If anyone asks for this information, treat it as a fraud attempt.

How Information Is Collected

Hyabaji collects data through several methods. You have the right to know about each of them.

  • At Registration: Information you provide when creating an account — such as your name, email, and mobile number — is collected directly.
  • During the KYC process: National ID or passport details are collected during the identity verification process.
  • Transaction Time: Relevant payment information is recorded with each deposit or withdrawal.
  • From Gaming Activity: Session and betting records are generated automatically while you play.
  • Cookies & Tracking Technologies: Certain information is collected automatically via cookies while you browse the website.
  • Support Contact: When you contact support via live chat or email, a record of the conversation is saved.
  • From Third Parties: Certain information may be verified with approved third parties for identity verification or fraud prevention.

How Information Is Used

Hyabaji uses your data only for defined, legitimate, and necessary purposes — never for anything beyond what is required.

  • Account management: Your data is used to create, maintain, and secure your Hyabaji account.
  • Payment Processing: Financial information is used to process deposits and withdrawals securely.
  • Identity Verification: KYC verification is conducted to prevent underage use and fraud.
  • Personalized Experience: Promotions and offers are sent based on your preferences and gaming activity.
  • Ensuring Security: Data is used to detect and prevent cyberattacks, account hacking, and fraud.
  • Meeting legal obligations: Necessary data is used to meet the requirements of licensing authorities and law enforcement agencies.
  • Service Improvement: Analytical data is used to improve the quality of the platform.
  • Responsible Gaming: Gaming data is reviewed to identify problematic gambling behavior and provide timely support.

Hyabaji never sells your data to advertisers or data brokers. Your information always belongs to you.

Data Sharing Policy

Hyabaji respects your privacy. That said, there are specific circumstances where data must be shared with certain parties.

  • Payment Partner: Required information is shared with authorized payment providers to process transactions. These providers are bound by strict confidentiality agreements with us.
  • Game Software Provider: Minimum necessary information may be shared with providers to operate the games.
  • Identity Verification Agency: During KYC, data is shared with approved identity verification agencies.
  • Legal authorities: Hyabaji is required to provide data when ordered by a court or in response to a valid legal demand.
  • Licensing Authority: Certain information must be provided to regulatory authorities to maintain the gaming license.

Outside of the cases listed above, Hyabaji does not share your data with any third party. All third parties are bound by Hyabaji's strict data protection agreements.

Security Measures

Hyabaji employs industry-leading technology and processes to keep your data secure.

  • SSL Encryption: All communications on the site are secured with 256-bit SSL encryption, ensuring bank-level security.
  • Firewall Protection: An advanced firewall system prevents unauthorized access.
  • Two-Factor Authentication (2FA): An additional security layer can be enabled when logging into your account.
  • Secure Data Centers: Your data is stored in secure, internationally certified data centers.
  • Regular Security Audits: Third-party security experts conduct regular audits of our systems.
  • Staff Training: All staff receive regular training on data protection.
  • Suspicious Activity Monitoring: Automated systems monitor unusual transactions and login activity 24 hours a day.

Keep in mind — no system on the internet is 100% secure. Always use a strong password and never share it with anyone.

Cookie Policy

The Hyabaji website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

  • Essential cookies: Required for login sessions and security. The site cannot function properly without these.
  • Performance Cookies: Used to monitor site speed and performance. No personal data is involved.
  • Personalization Cookies: Used to remember your language preference, theme, and gaming settings.
  • Analytics Cookies: Helps us analyze site usage patterns and improve our services.

You can manage or delete cookies at any time through your browser settings. Note that disabling certain essential cookies may affect some site functionality.

Your Rights

Hyabaji respects your right to data protection. You can exercise any of the following rights directly.

  • Right to Access: You can request to see what personal information Hyabaji holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request that your information be deleted under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
  • Data Portability: You have the right to download your data and take it elsewhere.
  • Right to object: You may object to the processing of your information for specific purposes.

Contact our support team to exercise any of these rights. Requests will be responded to within 30 days of receipt.

Data Retention

Hyabaji does not retain data beyond what is necessary. Retention periods are determined by purpose and legal requirements.

  • Account information: For the duration your account is active, and for a defined period after closure in line with legal obligations.
  • Transaction Records: Financial transaction records are typically retained for 5–7 years.
  • KYC documents: Identity verification documents are retained for a specified period as required by law.
  • Support Conversations: Support records are generally retained for up to 2 years.
  • Gaming Logs: Gaming logs are typically retained for up to 1 year.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified in any way.

Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our dedicated Privacy Team.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the site
  • Response Time: Typically within 72 hours; up to 30 days for complex requests

We take every complaint seriously and work to resolve it as quickly as possible.

What Makes Hyabaji's Privacy Policy Different

We do not just make commitments — we follow through on every one of them.

Bank-Grade Encryption

All your data is protected with 256-bit SSL encryption — the same standard used by banks.

Sale of Data Prohibited

Hyabaji never sells your personal data to third-party advertisers or data brokers — that is an absolute, unwavering policy.

Minimum Data Collection

Only the data strictly necessary to provide our services is collected. We do not request or store information beyond what is needed.

You Are in Control

You have full rights to view, correct, or delete your information at any time. Contact support and we will act promptly.

Adherence to International Standards

Hyabaji manages data in accordance with GDPR guidelines — one of the strictest data protection frameworks in the world.

Regular Policy Updates

Hyabaji regularly reviews and updates its privacy policy to keep pace with changes in technology and applicable laws.

Your 6 Core Rights

You have direct control over your personal data at Hyabaji. Contact our support team to exercise any of the rights listed below.

Hyabaji is required to respond to any rights-related request within a maximum of 30 days.

1
Right to Access

You have the full right to know what data Hyabaji holds about you, why it is held, and how it is being used.

2
Right to Rectification

If your profile contains incorrect or outdated information, you can request that it be corrected.

3
Right to Erasure

Where there is no legal obligation to retain it, you can request that your data be permanently deleted.

4
Right to Restrict Processing

You may request that your information be restricted or stopped from being used for specific purposes.

5
Right to Data Portability

You can download your data in a standard format and transfer it to another platform.

6
Right to Object

You can object to your data being used for marketing or analytics and have it stopped.

Common Privacy Questions

Here you'll find answers to the questions our users ask most.

No, Hyabaji never sells your personal information to third parties. Only the minimum necessary data is shared with approved partners for operational purposes, and they are bound by our strict confidentiality agreements.

Even after account closure, certain data may be retained for a set period due to legal obligations, particularly financial transaction records. Once that period expires, the data is securely deleted.

Promotional messages are only sent with your consent. You may opt out of marketing communications at any time. Important account and transaction-related messages will always be sent regardless.

Some service providers, such as game software providers or payment gateways, may be based overseas. In such cases, only the necessary information is transferred, and international-standard data protection is ensured in those countries as well.

Yes. If your data is ever at risk for any reason, Hyabaji is legally required to notify you and the relevant authorities within the prescribed timeframe. We will take every measure to respond swiftly and minimize any potential harm.

Before any significant changes, a notice will be sent to your registered email and posted on the site. The date of the update will always appear at the top of this page under "Last Updated".

Join a Trusted Platform

Now that you know Hyabaji's privacy policy, feel confident registering safely and enjoying the best gaming experience in Bangladesh.

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