Hyabaji Terms and Conditions — Complete Guide

1 General Terms & Conditions

Hyabaji is an online gaming platform operated for entertainment purposes. To use this platform, you must agree to and abide by the general terms and conditions below.

• Applicability: These Terms and Conditions apply to all of Hyabaji's services, games, promotions, and transactions.
• Right to modify: Hyabaji reserves the right to update these Terms and Conditions at any time. Any changes will be announced via a notice on the site.
• Language: Terms and conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail.
• Legal Framework: Hyabaji operates under an international gaming license and complies with the laws of the relevant jurisdictions.

These Terms and Conditions are more than a legal document — they are the foundation of the relationship between you and Hyabaji. We want you to use the platform with full understanding of what you're agreeing to.

2 Account Registration & Management

A valid account is required to play on Hyabaji. It is essential that you provide accurate information during registration.

• One Person, One Account: Each person may register only one account. Creating multiple accounts may result in all accounts being closed.
• Accurate information: You must provide accurate name, date of birth, address, and contact details at registration. Providing false information may result in account termination.
• Password protection: Never share your password with anyone. You are solely responsible for the security of your account.
• KYC Verification: Identity verification (KYC) may be required before processing a withdrawal. You may be asked to submit a copy of your national ID or passport.
• Account Updates: If any of your personal details change, please update your account immediately.

3 Eligibility & Age Requirements

Specific eligibility requirements apply to creating an account and playing on Hyabaji.

• Minimum age: You must be at least 18 years old to use Hyabaji. Account registration by minors is strictly prohibited.
• Legal Validity: It is your responsibility to ensure that online gaming is legal under the laws of your own country.
• Mental capacity: You must be in a sound and competent state of mind. Betting under the influence of any substance is strongly discouraged.
• Self-Exclusion List: If you have previously applied for self-exclusion, you will not be able to create a new account during that period.

4 Payments & Financial Transactions

Certain important rules apply to all deposits and withdrawals on Hyabaji.

• Deposit Methods: Deposits can be made via mobile banking, bank transfer, or approved e-wallets.
• Personal account use: Only use payment methods registered in your own name. Transactions from third-party accounts are not permitted.
• Withdrawal Timeframes: Withdrawals are typically processed within 24–72 hours. Completing KYC verification can speed up the process.
• Currency: Hyabaji supports transactions in Bangladeshi Taka (BDT).
• Transaction fees: Hyabaji does not charge any fees of its own; however, your payment provider may apply their own charges.
• Suspicious transactions: Hyabaji reserves the right to suspend transactions if money laundering or fraudulent activity is suspected.

All financial transactions are conducted through fully secure, encrypted channels. Your financial information is never shared with any third party.

5 Bonus & Promotional Offers

Hyabaji offers a variety of bonuses and promotions, each subject to specific terms and conditions.

• Welcome Bonus: New members will receive a welcome bonus on their first deposit. This bonus applies once only.
• Wagering Requirements: Each bonus comes with a specific wagering requirement. This must be met before the bonus can be withdrawn.
• Bonus validity: Each bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Multiple Bonuses: Multiple bonuses cannot be used simultaneously unless specifically stated otherwise.
• Fraudulent bonus use: Any attempt to abuse the bonus system may result in account termination.

6 Gaming Rules

All games on Hyabaji are conducted fairly and transparently. The following rules must be observed when playing.

• RNG Certification: All game outcomes are determined by a certified Random Number Generator, ensuring complete impartiality.
• Technical issues: If a game is interrupted due to a server or connection issue, that round will be considered void.
• Cheating is Prohibited: Using bots, software tools, or any other unfair method to gain a gaming advantage is strictly prohibited.
• Betting limits: Each game has set minimum and maximum betting limits. These must be followed at all times.
• Live game rules: The dealer's decision is final in Live Casino games. Disrespectful behavior toward dealers is strictly prohibited.

If you have a dispute regarding the outcome of any game, notify the support team within 48 hours. A decision will be made after reviewing the game logs.

7 Security & Privacy

Hyabaji places the highest priority on protecting your personal information and financial security.

• Data Encryption: All data is protected with 256-bit SSL encryption.
• No Data Sharing: Your personal information is never sold or shared with third parties, except where required by law.
• Two-step verification: Two-Factor Authentication (2FA) is available to add an extra layer of security to your account.
• Suspicious activity: If unusual login activity or transactions are detected, Hyabaji may automatically secure the affected account.

For more details, visit our Privacy Policy Read.

8 Responsible Gaming

Hyabaji believes gaming is entertainment, not an addiction. We help our members build healthy gaming habits.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Time-out: You have the option to take a gaming break for a set period of time.
• Self-Exclusion: You can temporarily deactivate your account for a specific period if needed.
• Support: If signs of gaming addiction appear, Hyabaji will guide you toward professional support.

9 Account Closure & Suspension

Hyabaji may temporarily or permanently suspend an account under the following circumstances.

• Terms violation: Violation of any one of these Terms and Conditions.
• Fraud: Providing false information, creating multiple accounts, or misusing bonuses.
• Minors: If the user is found to be under 18 years of age.
• Security threats: If signs of account hacking or a cyber attack are detected.

You may contact support at any time to close your account yourself. Any valid balance will be returned to you.

10 Dispute Resolution

In the event of any issue or dispute, Hyabaji always strives to provide a fair and prompt resolution.

• First step: Report the issue to the support team. Most issues are resolved within 24 hours.
• Formal Complaints: If the issue remains unresolved, submit a written complaint. A response will be provided within 7 business days.
• Third Parties: Disputes can be escalated to the licensing authority for resolution if necessary.
• Applicable law: These Terms and Conditions are governed by international gaming law.